Your privacy matters to us.

1. Information We Collect

Hope City Church may collect personal information when you complete a form, register for an event, request prayer, give online, join a group, serve, plan a visit, or communicate with us online.

This may include:

• Name
• Email address
• Phone number
• Mailing address
• Prayer requests
• Event registrations
• Volunteer or ministry interest
• Giving-related information
• Website usage information

2. How We Use Your Information

We use your information to help you connect with Hope City Church, respond to your requests, provide ministry care, process registrations, follow up with you, and help you take your next step.

Your information may be used for:

• Prayer and care follow-up
• Plan Your Visit communication
• Event registration and reminders
• Small group and Dream Team connection
• Baptism and Growth Track communication
• Email and text updates
• Online giving support
• Improving our website and digital experience

3. Text Messages and Email Communication

By submitting your contact information, you may receive text messages, emails, or other communications from Hope City Church related to your request or involvement.

You may unsubscribe from email communication or opt out of text messages at any time by following the instructions provided in those messages.

4. Online Giving

Online giving may be processed through third-party platforms. Hope City Church does not store full credit card or banking information on this website. Payment information is handled securely by the giving provider.

5. Cookies and Website Tracking

Our website may use cookies, analytics, pixels, or similar technologies to understand website activity, improve user experience, and help us communicate more effectively.

6. Third-Party Tools

Hope City Church may use trusted third-party tools for forms, email, text messaging, online giving, analytics, event registration, automation, and ministry follow-up.

These tools may collect or process information according to their own privacy policies.

7. How We Protect Your Information

We take reasonable steps to protect the personal information shared with us. However, no online system can be guaranteed to be completely secure.

8. Sharing Your Information

Hope City Church does not sell your personal information. We may share information only when necessary to provide ministry services, comply with legal requirements, support church operations, or use trusted service providers.

9. Children’s Information

We value the privacy of children and families. Information related to children’s ministry, check-in, or family registration is used only for ministry, safety, communication, and care purposes.

10. Updates To This Policy

Hope City Church may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact Hope City Church through our website contact form.